Location: Onsite in Atlanta, GA 30341
Schedule: Part-Time Hours, typically between 8:00 AM–5:00 PM with rotating shifts
Compensation: Starting at approximately $25–$28/hour, based on experience
About the Role
We are seeking an energetic, relationship-driven Assistant Director with experience in parent engagement in Early Childhood Education (ECE) to help families discover everything our premium early childhood education school has to offer.
This is a fully onsite, school-based role and is best suited for someone who ideally has hands-on experience working in an early childhood education or preschool environment. The ideal candidate understands the unique needs of young children and their families and can speak authentically about the value of a high-quality early childhood experience.
You will serve as a highly visible member of our school community—welcoming prospective families, conducting personalized school tours, answering questions about our program and curriculum, and guiding families through the enrollment process. You will work closely with school leadership and staff and build strong relationships with both prospective and current families.
If you have an ECE background and enjoy combining your knowledge of early childhood education with relationship-building, customer service, and enrollment, this is an opportunity to make a meaningful impact.
What You'll Do
- Welcome prospective families and conduct engaging, personalized school tours.
- Use your understanding of early childhood education to confidently explain our curriculum, programs, classroom experience, and approach to families.
- Manage and nurture enrollment leads through consistent phone, email, and text follow-up.
- Guide families through the enrollment process and confidently ask for enrollment commitments.
- Build strong relationships with prospective and current families by providing exceptional customer service.
- Follow up with enrolled families at key milestones (one week, one month, three months, and annually) to ensure satisfaction and encourage online reviews.
- Maintain accurate records and manage leads using our CRM system (FMS).
- Utilize Medallia to monitor parent feedback and support review generation.
- Represent the school at community events, networking opportunities, and sponsorship activities.
- Identify outreach opportunities that increase community awareness and enrollment.
- Collaborate closely with teachers, school leadership, and staff to ensure an exceptional family experience.
What We're Looking For
The ideal candidate is a relationship builder with a genuine understanding of early childhood education who enjoys helping families make important decisions about their child's education and care.
Qualifications
- Experience working in Early Childhood Education, preschool, childcare, or a similar early learning environment is strongly preferred.
- Proven success in customer service, sales, hospitality, admissions, concierge, relationship management, or a similar client-facing role.
- Strong communication and interpersonal skills.
- Comfortable following up with prospective families multiple times while maintaining a warm, consultative approach.
- Highly organized with excellent time management skills.
- Emotionally intelligent and able to build trust quickly with parents and families.
- Technology proficient and comfortable learning CRM platforms and communication tools.
- Professional, polished, and confident when presenting to families.
- College degree preferred but not required, with a demonstrated, stable work history.
- Comfortable working onsite in a busy early childhood school environment and interacting regularly with children, families, teachers, and school leadership.
Preferred Experience
Experience in the following areas is especially valuable:
- Early Childhood Education / Preschool
- Admissions or Enrollment
- Private schools
- Childcare or early learning programs
- Hospitality or luxury concierge services
- Sales or business development
- Family engagement or parent relations
- Community outreach or event coordination
Compensation & Benefits
- Competitive hourly pay starting around $25–$28/hour, based on experience.
- Comprehensive training on school curriculum, touring process, CRM, and enrollment systems.
- Childcare discount available.
Why Join Us?
This is an opportunity to combine your early childhood education experience with your passion for families and relationship-building. You'll play an important role in helping families find the right educational environment for their children while becoming a visible and trusted part of the school community.
If you are an ECE professional who enjoys connecting with families, creating exceptional experiences, and helping a growing school community thrive, we'd love to meet you.
Be part of a welcoming community where you can have fun doing what you love. In a warm, inclusive, and collaborative environment, you can build a fulfilling career while making a meaningful difference in the lives of young children and their families.
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